Privacy policy
Privacy Policy for Custom Made By Us
At Custom Made By Us, we are committed to protecting the privacy and security of our customers and their information. This Privacy Policy explains how we collect, use, and disclose personal information from our customers and visitors to our website, which is hosted on the Shopify platform.
Information We Collect:
We collect information from our customers and visitors in several ways, including:
- Information provided by customers when they place an order, create an account, or sign up for our newsletter
- Information collected through cookies and other technologies, such as IP addresses and device type, to improve the functionality and user experience of our website
- Information provided through customer interactions with our customer service team
Use of Personal Information:
The personal information we collect from our customers and visitors is used for the following purposes:
- To process and fulfill orders
- To communicate with customers about their orders and provide customer support
- To improve the functionality and user experience of our website
- To send marketing communications, such as newsletters and promotional offers, to customers who have opted-in to receive them
Disclosure of Personal Information:
We do not sell or rent personal information to third parties. In some cases, we may share personal information with trusted third-party service providers, such as shipping carriers and payment processors, to assist us in conducting our business. These third parties are bound by strict confidentiality agreements and are only allowed to use personal information for the purpose of providing services to us.
Security of Personal Information:
We take the security of our customers' personal information very seriously. We use industry-standard security measures, such as encryption and firewalls, to protect the information we collect from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our website.
Retention of Personal Information:
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most current version of our Privacy Policy will always be posted on our website.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the personal information we collect, please contact us at cs@custommadebyus.com.
This Privacy Policy was last updated on 02/13/2023.